Request status

Track review without opening a support thread.

Use the request reference to confirm that Relayon received the application and to understand what the current review stage means.

ReceivedIn reviewDigital activation

Status lookup

Look up request status

Enter the managed-access request ID to confirm that the application was received and queued for review.

Status meaning

How to read the current stage

  • received: Relayon has the request and can continue billing or account review follow-up.
  • next states: review follow-up, activation decision, and digital delivery completion may be communicated by the sales or compliance channels.